How your phone system can help Scam and spam callers are a nuisance. They waste time, they annoy people and they can cost you money. Their intent is to trick you, or your staff, into giving away money or information. These ruthless criminals have a variety of methods at their disposal, one of the favourites…
Emergency, which service? Everyone in the UK is familiar with our “999” service. Police, ambulance, fire brigade, and even the coastguard, are all available through this simple number. 999 is the worlds oldest emergency service contact number, having been brought into existence in London in 1937 and eventually rolled out across the whole of the…
It’s not just music any more. Music on hold has been keeping callers company for decades. We’ve all heard it, ranging from a plinky-plonky version of Greensleeves to a badly distorted cover version of Hey Jude. Some businesses wire up a radio playing their local radio station, others take a more professional approach. Litenet have…
An invasion of privacy, or a powerful customer service tool? We’ve all heard the message… “Your call may be recorded for training or monitoring purposes”. It’s on adverts, auto-attendants, telephone banking, you name it. For some, the very idea of having their conversation recorded is an invasion of privacy, or worse still, some way of trying…
The simple answer is, we don’t. We specialise in communications systems and technology solutions for all industries, it just so happens that we have way too much experience in the automotive industry to not shout about it! From our Directors to our Engineers and Back Office colleagues, we’ve been providing communications solutions, cabling systems and…
Telephone systems come in all shapes and sizes From on-premises systems, cloud hosted and hybrid. They all ultimately do the same thing – enable your users to make and receive calls to the outside world and to each other. They all have similar feature sets, functionality and user experience. These days they all use the…