Category: Thought Leadership

Why mobile coverage is now critical for customer service

Being reachable isn’t optional anymore. Customers expect quick responses, smooth transactions, and clear communication, especially VIP clients and anyone with high-value or time-sensitive needs. If they can’t contact you because your building has weak mobile coverage, the service instantly feels second-rate. When you’re unavailable, the customer feels it Missed calls. Messages that don’t come through….

Secure Mobile Connectivity for Businesses: A Must-Have for Travel

In today’s fast-paced business world, staying connected while on the move is essential, but so is ensuring that your data remains secure. For companies with employees who frequently travel, the risks of unsecured mobile connectivity are higher than ever. From data breaches to compliance pitfalls, the challenges are real. At Litenet, we understand these challenges and…

What is a Leased Line and why do I need one?

What is a Leased Line? Simply put, it’s a superfast internet connection that is dedicated to your business.  Almost all other forms of internet connectivity are contended.  This means that although the line coming into your premises isn’t shared, the bits further upstream are.  In a lot of cases this is acceptable, and the service…

Secure your WiFi network

Keep your business WiFi for you with security options and restrictions on guest useage. Keeping a WiFi network free from unauthorised use is very important for a number of reasons.  This blog will explain the options available and the measures that you can choose to implement to help secure your network. Most standard broadband routers…

SpaceX Starlink – Our Initial Observations

Low Earth Orbit (LEO) satellite broadband could revolutionise the telecoms industry And here’s why… Article first published by Chris Thomas on 1st April 2022 Fast and reliable rural broadband has been an issue for years.  The big networks are concentrating their efforts on where the money is, urban environments, business parks, towns, cities and large…

Care home residents need good WiFi

The “Silver Surfer” is far more able to use technology now than they were ten years ago and with good WiFi becoming a prerequisite when choosing residential care, it’s more important than ever that it’s fit-for-purpose, fast, secure and reliable.  This blog looks at why care homes need to strongly consider full building coverage when…

The built-in feature that can help stop scam calls

How your phone system can help Scam and spam callers are a nuisance.  They waste time, they annoy people and they can cost you money. Their intent is to trick you, or your staff, into giving away money or information.  These ruthless criminals have a variety of methods at their disposal, one of the favourites…

Text 999 in an emergency?

Emergency, which service? Everyone in the UK is familiar with our “999” service.  Police, ambulance, fire brigade, and even the coastguard, are all available through this simple number.  999 is the worlds oldest emergency service contact number, having been brought into existence in London in 1937 and eventually rolled out across the whole of the…

How much bandwidth do I really need?

There’s a common trend for people to chase ever increasing numbers for their internet connectivity.  Speed test apps have given bragging rights to many consumers, showing off super high speeds, but what if you don’t need all of that bandwidth? A simple analogy would be having a car that’s capable of a top speed of…

Information on hold

It’s not just music any more. Music on hold has been keeping callers company for decades.  We’ve all heard it, ranging from a plinky-plonky version of Greensleeves to a badly distorted cover version of Hey Jude.  Some businesses wire up a radio playing their local radio station, others take a more professional approach. Litenet have…