An invasion of privacy, or a powerful customer service tool? We’ve all heard the message… “Your call may be recorded for training or monitoring purposes”. It’s on adverts, auto-attendants, telephone banking, you name it. For some, the very idea of having their conversation recorded is an invasion of privacy, or worse still, some way of trying…
Single Order Generic Ethernet Access, or SoGEA, is a bit of a mouthful. It doesn’t really explain what it is, either… So, we’ll explain it for you. But first, a bit of important background information that you might not know. In 2025 the telephone network that we’ve been used to for decades will be shut…
The simple answer is, we don’t. We specialise in communications systems and technology solutions for all industries, it just so happens that we have way too much experience in the automotive industry to not shout about it! From our Directors to our Engineers and Back Office colleagues, we’ve been providing communications solutions, cabling systems and…
Is this now the old fashioned way of running cables? For some of us there’s nothing nicer than seeing nicely laid bundles of cable. Neat lines, all running parallel, strapped together with zip ties or velcro. Engineers taking pride in their work. However, this could actually be causing your data network problems, and the solution…
A familiar phrase in most offices, homes and public buildings… It’s annoying, isn’t it? With all of the modern technology at our hands, even in our hands, and our reliance on devices never greater, we still can’t seem to get a mobile signal where we need it most. The reasons for this are linked with our demand…
Do you know the performance of your data cabling for fire resistance? Most people don’t, and it’s not something that is really at the forefront of most people’s minds when it comes to slinging in a bit of CAT6. But… it’s actually quite important, and here’s why: The CPR No, not the “Stayin’ Alive” one….
Ever tried looking through a dirty window? It messes up the view, dulls the light and makes it difficult to see anything with any clarity. You probably already knew that fibre optic cable uses beams of light… But, did you know it’s also affected by dirt? It makes sense though, doesn’t it? Every connection in…
Telephone systems come in all shapes and sizes From on-premises systems, cloud hosted and hybrid. They all ultimately do the same thing – enable your users to make and receive calls to the outside world and to each other. They all have similar feature sets, functionality and user experience. These days they all use the…
Fig 1: First survey at 5Ghz radio Spoiler Alert: You can! Plotting where to put your Wireless Access Points (APs) can be a fairly inexact science, building materials, objects, people and interference can all play a big part in how radio waves are transmitted around a building. There are some software packages that can predict…
Not the worst we’ve ever seen… People rarely do! For every tidy rack we come across there are fifty that are in a terrible mess. It’s never usually one person’s fault, it’s usually a culmination of a number of factors over a length of time. We’re going to look into the causes of an untidy…