Services

Delivering Expert Support, Seamless Connectivity & Strategic Value

At Litenet, we don’t just supply telecoms and connectivity solutions, we become a trusted part of your team. Our service offering is built around three core pillars, designed to give our customers the support, flexibility, and long-term value they need to thrive.

Whether you’re looking for ongoing support, engineering expertise, or a forward-thinking strategic partner, we offer a tailored service that evolves with your business.

Litenet Advanced Partnership Programme (LAPP)

More than just a supplier, Litenet acts as an extension of your IT and operations team. Our Advanced Partnership Programme (LAPP) is the foundation of every client relationship, ensuring you have access to:

Telecom & connectivity solutions
Dedicated relationship management and service reviews
Direct engineering support
Industry insights and pre-sales design expertise

LAPP is automatically included for all customers and forms the basis of how we work: collaborative, proactive, and fully aligned with your goals.

Explore LAPP

Helpdesk & Maintenance Support

Your systems are only as good as the support behind them. Our maintenance and helpdesk services are designed to maximise uptime, minimise disruption, and keep your infrastructure performing at its best.

Tailored maintenance plans to suit legacy and modern systems
Preventative care, diagnostics, and repairs
Certified engineers with UK-wide reach
Optional add-ons such as remote monitoring, training, and predictive maintenance

With clear SLAs and a focus on transparency and reliability, we give your team peace of mind and your business the support it needs to run smoothly.

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Professional Services

From system rollouts to cloud migration, our professional services cover the full project lifecycle. We work alongside your internal teams to plan, deliver, and optimise telecoms and IT infrastructure.

Engineering & installations, including signal boosters, cabling & VoIP
System migrations, audits, and technology consultancy
Network & telecoms design for multi-site or remote locations
Cloud comms, AI, and Microsoft Teams/Zoom integration

We’re product-neutral, strategically minded, and always focused on real-world delivery. Whether it’s a one-off project or part of a wider digital transformation, we help you get it right the first time.

See Our Professional Services

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