On Premise/Ship Telephony

When Cloud Isn’t the Right Fit

Cloud telephony and unified platforms like Teams or Zoom don’t suit every organisation. For sectors like hospitality, healthcare, and maritime operations, a stable, self-contained phone system is not just preferred—it can be mission critical.

Litenet specialises in designing, maintaining and modernising on-premises telephone systems where reliability, cost-efficiency, and control are essential.

On-Premises vs Cloud: What’s the Difference?

Cloud Telephony: Hosted in a remote datacentre and charged per user, per month.
On-Premises Telephony: Hardware resides within your own environment. No per-seat rental—just shared line capacity and full system control.

With on-premises systems:

  • A few SIP trunks can support hundreds of extensions
  • Long-term costs are often lower than cloud subscriptions
  • Internal-only calls still work during internet outages

Especially valuable for larger sites where not all users need simultaneous external calling.

Hotels and Hospitality

Hotels benefit from systems that:

  • Support every bedroom and service area
  • Handle internal bookings and guest services
  • Operate independently from cloud-based platforms

An on-premises system allows:

  • Hundreds of handsets without excessive per-user licensing
  • Easier admin than trying to configure Microsoft Teams or cloud UC for each extension
  • Compatibility with property management systems (PMS)

Ships and Maritime Telephony

At sea, always-on internet is not guaranteed—even with advanced satellite systems. Cloud telephony breaks down under these conditions. On-premises telephony does not.

A cruise ship might need to support:

  • Medical/emergency calls
  • Guest service bookings
  • Maintenance and operations
  • Supply requests
  • Internal operations between bridge, engineering, and guest areas

Litenet supports on-premises systems that operate:

  • Fully internally, even with no external connectivity
  • Reliably, even in offshore and naval conditions

Deploying in Virtual Environments

Our on-premises platforms can be installed on:

  • Physical PBX hardware
  • Or virtual environments like VMware or HyperV

This approach enables:

  • Reduced rack space
  • Enhanced backup and snapshot capability
  • Integration with modern IT environments

Where legacy handsets are used, we can also supply gateways to maintain compatibility.

Why Litenet?

We’ve delivered on-premises systems for:

  • Cruise ships
  • Naval vessels
  • Global hotel chains
  • Healthcare environments

We support:

  • New system deployments
  • Legacy systems like the Ericsson Md110 and Aastra MX-One
  • Remote fault finding and international engineering logistics

Case Study: Supporting 1800 Extensions at Sea

A cruise ship approached us via a partner for support with an existing Ericsson Md110 system:

  • 10+ decks
  • 700 cabins
  • 600 staff
  • 1400 guests
  • 1800+ extensions

We:

  • Provided remote support and health monitoring via satellite
  • Guided shipboard engineers through faults in real-time
  • Maintained full operational capacity without major hardware replacement

Until their next major refit, Litenet keeps it running smoothly—backed by global travel-ready engineers and a stock of refurbished parts.

Need an on-premises telephony partner who understands your environment?

Talk to Litenet about:

  • Hospitality and hotel PBX systems
  • Maritime communications support
  • Legacy system replacement and SIP upgrades
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